FAQ

 

• What materials do you use in your jewelry?        

BRILÉ jewelry is crafted with S925 sterling silver and adorned with high-quality cz stones, offering a luxurious look and lasting elegance. Our pieces are hypoallergenic, durable, and made to shine with you every day.

• Is BRILÉ jewelry hypoallergenic?     

Absolutely. Our pieces are made with S925 sterling silver and are nickel-free and hypoallergenic, safe for even the most sensitive skin.

• Are your pieces water resistant?                      

Yes, sterling silver is naturally resistant to tarnish when properly cared for. However, we recommend avoiding water, perfume, and harsh chemicals to preserve the plating and brilliance of your pieces.

• Can I shower with BRILÉ jewelry?               

We suggest removing your jewelry before showering or swimming to maintain the integrity and brilliance of the silver and stones.

• Are the diamonds you use real? 
BRILÉ uses premium cz stones, expertly crafted in laboratories to achieve the clarity, brilliance, and elegance of a natural diamond.

While not natural diamonds, cz  is a high-quality, durable, and ethical alternative—ideal for those who seek beauty, sparkle, and sophistication without compromise.

Because we believe:

You deserve to shine—authentically and fearlessly.

• Do you ship internationally?              

Currently, we offer shipping across Puerto Rico and the United States. We’re working to expand our reach soon—stay connected for updates!

• How long does shipping take?              
 Orders are processed within 1–3 business days. Delivery typically takes 3–7 business days, depending on your location. You’ll receive a tracking number once your order is shipped.

• Do you offer gift packaging?                         

Yes! All BRILÉ orders include our signature beige packaging—elegant and ready for gifting. 

 

• What if I have a problem with my order?      
If your item arrives damaged or there’s an issue with your order, please contact us at inf.brileofficial@gmail.com within 7 days. We’re here to help and ensure you’re fully satisfied.